As part of our continued growth strategy, we are actively looking to expand our eSourcing & Supply Chain team by recruiting a Client Relationship Manager (CRM).
We are committed to growing our market share of the Supply Chain sector, and build on the extensive list of our partners which includes the likes of HS2, Sizewell C, Network Rail, The New Hospital Programme, Heathrow and UK Parliament.
The Role
Operating as our Supply Chain CRM, you will be responsible for: –
- Effective end-to-end account management of our Supply Chain partners
- Regular stakeholder engagement
- Performing the role of product champion
- Providing intelligent reporting
- Sourcing new partner opportunities to develop the commercial strategic objectives
- Researching and identifying partner opportunities through social engagement
- Successful onboarding of new partners in accordance with agreed approach
- Proactively reviewing and updating onboarding processes to drive the partner experience.
- Working to and delivering against commercial KPI’s and overall revenue delivery
- Supporting the development of product collateral for wider supply chain business engagement
- Develop and maintain a proactive approach to developing and maintaining a level of supply chain sector.
- Attending industry external events
- Delivery of online demos, presentations and training
- Effective CRM (Salesforce) maintenance
- Contributing to the overall objectives of the eSourcing & Supply Chain team
About You
As the successful candidate you will be able to demonstrate the following attributes:
- Strong account management experience, ideally within a B2B and or B2G commercial environment.
- Experience of working within a technology environment highly desirable.
- Exposure to delivering online demonstrations and / or training onboarding.
- Experience of being the designated ‘product champion’.
- Track record of working to and exceeding sales KPI’s.
- Pro-active in approach; and wants to take ownership for delivering success.