Our new team members have undergone an initial induction to the company, combining sales and product training. The public sector marketplace is a huge beast to get to grips with and BiP is working hard to ensure every team member has a good understanding of the public sector landscape, how it’s changing, and how we can help with procurement and tendering.
Comprehensive training has been delivered to the new team members on their product – Tracker – ensuring that they have a full overview of its benefits and services and understand the system completely before demonstrating it to customers.
As well as dedicated time with head of training ‒ Colin Stewart ‒ the new ‘onboarding’ approach has also been actively supported by a number of stakeholders from across the business, who provided an overview of their products/marketplace and how the jigsaw of BiP’s holistic services fits together.
Team leaders, senior key account managers, product owners and researchers have all been involved in sharing their knowledge with the new team members, providing invaluable insight into the company.
Colin Stewart, Sales and Product Trainer, said: “These were invaluable sessions, and I would like to take the opportunity to thank everyone for their engagement.”
Following each module, the new team members successfully completed assessments, returning great scores in each.
Colin continued: “The group have responded really well to the training and have been engaged and enthusiastic throughout the initial weeks. All are now on the phones and putting it all into practice.
“The next phase is an incubation on the sales floor working through leads to engage our customers and secure demonstrations of Tracker Intelligence before their integration into the Team.”
There’s still lots to learn for our new team members and the training process will be ongoing, as procurement never stands still! Big changes are on the horizon, which were outlined in the Government’s Procurement Green Paper ‘Transforming Public Procurement’. These will overhaul the public sector procurement process and BiP will be able to guide you through these new challenges.
BiP is committed to investing in new colleagues and ensuring they are nurtured through their initial employment, while incumbent staff benefit from regular knowledge sessions and updates from the procurement training team.
We’re dedicated to developing our Brilliantly innovatively People!
Amy began her BiP journey in 2013 starting as an Account Development Manager with what was Ingenium.
It was back in 2016 that the BiP family expanded with the acquisition of the public sector marketing specialist to help boost the BiP brand.
Now, six years on and an evolution of the department has seen our Cadence brand embed itself into BiP, with its direct engagement of the public sector reaping rewards. As SME spend becomes ever more crucial to government procurement, the department helps facilitate early engagement of buyers and suppliers, bringing new innovations to the public sector market.
New business management is the main aspect of my role, supporting clients with external marketing activity, I also help train any new staff that join the team.
Through the acquisition of Ingenium.
I started as an Account Development Manager, worked my way through to Sales Manager, then back to a full time portfolio management role with an added training function.
I joined Ingenium originally because I saw how much Sam Gilding enjoyed the role and wanted a new challenge outside of the world of customer service. I had dabbled in sales and marketing a little in previous roles at BHS and Direct line (B2C), following the acquisition I stayed in the role as not too much changed at first – same people, same product. I’m still here now because I like the client engagement and both the internal and external relationships I’ve built up over the years.
It’s a completely different organisation to the one I joined, but I like to think that I’ve adapted to the change and continue to apply my knowledge and experience to the business.
Definitely in the morning (I should say all day, right?)
With a few exceptions, a completely different team in the Manchester Office, it was a very informal office. BiP definitely has more ambition to grow the business unit and there are more progression opportunities now, which is a positive.
There’s been a big shift in process. Everything has become far more processed driven for onboarding clients and raising PO’s and measuring performance metrics.
Before becoming a mum, I would have answered with socialising, spending time with friends, day drinking, having a good laugh. Now its spending time with my daughter, watching her develop into a little character and teaching her new things. Of course, the other stuff would be nice but I’m still finding my feet post lockdown.
Join us next month for our spotlight on Software Developer – Alvaro Sanchez.
Starting at the company in 1984 as a salesman, Eddie is now our PASS Procurement consultant, sharing his experience in and knowledge of government procurement with clients and colleagues alike.
I suppose a bit of a “Jack of all Trades” would be a good description. I deliver training, consultancy, webinars, occasional blogs, speak at conferences, judge the GO Awards, assist sales when they need my input, work with the Events Team, annoy IT Dev and generally try to keep out of trouble.
In 1984, back before many of our colleagues were even born. I saw an advert for a salesman, came for an interview and Ron and Leslie decided to offer me the job and the rest, as they say, is history. From sales, I moved into production and eventually into delivering training and consultancy.
I like the job, my colleagues, the variety of my role and the challenges it presents. Over the years, when you catch up with some of the people who’ve left, they often tell you how much they enjoyed BiP.
When given a challenging task and a deadline, just like most people I suppose. The thing about my role (and a shout out to Phil here as well) is we’re often up against deadlines and that’s probably when we enjoy it most.
Just that, a cold draughty Portakabin® on a Building Merchant’s site. One long room, with three small offices off it, with one of them containing the equipment we used to publish Contrax Weekly, the great grandfather of Tracker and everything else.
In terms of the company, it’s grown beyond comprehension. From the Portakabin® all the way to our Glasgow and Manchester offices and from half a dozen people to currently around 140 people. It’s also been one hell of a journey.
In terms of procurement, no-one understood it in the early days. We would get letters and calls from public authorities threatening legal action against the company for publishing their notices, as they didn’t want suppliers from all over the country bidding for work. Thankfully, buyers and suppliers are a lot more attuned to the regulations these days and I think it’s fair to say that BiP played a major role in opening up the public procurement marketplace.
There are major reforms coming in England and Wales in the next 12-18 months and Scotland and N. Ireland will probably, at the very least, tweak some of their current regulations. However, procurement never stands still, which is one of the interesting things about my role.
Spending time with my wife Roseann and walking Mac, our Westie.
In our next spotlight we will be chatting with Amy Bourne in our Media City office about her role in BiP.