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Biggest-ever P4H England a huge success

With a major shake-up of the NHS being implemented just a few days previously ‒ as Integrated Care Systems went live ‒ P4H England 2022 was sure to have plenty of talking points, and it certainly did not disappoint.

One of the largest gatherings of healthcare procurement professionals that P4H has ever hosted, this year’s event was a huge success.

After two years of limited face-to-face meetings, P4H England bounced back with people delighted to be meeting up again and some experiencing their very first procurement event.

The mood across the exhibition hall was incredibly positive, with delegates, exhibitors and speakers enjoying a full day of knowledge sharing, innovation and best practice.

Change & resilience

Change, resilience, social value and sustainability were key talking points across the whole arena.

The Keynote Arena was standing room only for every one of our speakers, while both the Procurement Skills and Supply Chain & Innovation Zones were also busy all day, with delegates learning about tendering in the healthcare sector and how procurement is changing across the sector.

We were delighted to welcome speakers from across the NHS and the Health Care Supply Association (HCSA) to our keynote stage, which was hosted by Chair Alyson Brett, Chief Executive Officer, NHS Commercial Solutions, who commented: “The NHS is going through a period of incredible challenge and transformation as we wrestle with the ongoing effects of the pandemic, supply chain vulnerabilities, structural change and rising costs.

“But adversity is a powerful driver of progress and there are exciting opportunities ahead of us too.

“If Covid has taught us anything it is that we are incredibly resilient and can overcome any obstacle or barrier in our path.”

Hitting targets

The opening address was given jointly by David Williams, Director of Procurement, NHS England and NHS Improvement, and Preeya Baillie, Director of Procurement Transformation and Commercial Delivery, NHS England and NHS Improvement, who both talked to a packed house about sustainability and resilience within the NHS supply chain, current legislation changes, and the lessons learned from the pandemic.

Andy Windsor, Commercial Director at NHS Supply Chain, also held a popular session, discussing how NHS Supply Chain is critical to delivering value for the NHS, which will result in better patient outcomes. He was followed by Keith Rowley, Managing Director, NOE CPC & Chief Officer, Health Care Supply Association, who gave an interesting insight into the view from the NHS Procurement Profession, and learning to adapt and change to a new procurement regime as the Procurement Bill is introduced.

Delivering efficiencies

While the world listened to a certain resignation speech, the delegates at P4H were fully focused on the session hosted by Simon Walsh, Group Procurement Director & Joint GM Procurement Lead, Manchester University NHS Foundation Trust and what he had to say about NHS procurement and how top-quality procurement and trained staff can help deliver efficiencies and savings.

Interest did not wane as we introduced our final speakers of the day, as the arena remained crowded. Michelle McCann, Director for Sustainability at NHS London Procurement Partnership, focussed on tackling sustainability within the procurement arena and the NHS journey to net zero ‒ an increasingly important part of the NHS ‒ and about how suppliers can help achieve these ambitions.

Finally, Liam Horkin, Head of Clinical Procurement with East Suffolk North Essex NHS Foundation Trust, who talked about the impact procurement can have on the NHS, patients and staff.

Officially supported by NHS Supply Chain

P4H England is officially supported by NHS Supply Chain. Visitors to the NHS Supply Chain Pavilion met with NHS Supply Chain representatives to learn more about the work they do and how organisations can supply to the healthcare sector. The Pavilion, as always, was incredibly popular, with many delegates keen to know the latest procurement opportunities and tendering best practice.

NHS Supply Chain manages the sourcing, delivery and supply of healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

Skills & learning

Another huge draw on the day was our skills and learning zones, where experts provided invaluable advice on tendering in healthcare. Phil Kinnell, Senior Procurement Consultant, PASS Procurement and Eddie Regan, Principal Consultant, PASS Procurement, hosted several sessions which will help suppliers put together more attractive bids.

Specialised sessions on social value and sustainability were also held. Social value is becoming more important within public sector procurement, while improving sustainability across suppliers will help the NHS achieve its net zero ambitions.

Sustainable supply chain

Martin Toomey, Sustainability Manager for NHS Supply Chain, held a popular session on delivering a sustainable supply chain. Later on, we saw Stuart Watkins, Health Strategy Manager at Crown Commercial Service, talk about taking a pragmatic approach to securing sustainability outcomes through procurement?

Exhibitors in our Product Showcase area were kept busy throughout the day, showcasing innovations and solutions to a stream of visitors. The showcase provided an invaluable opportunity to engage and develop new and existing partnerships with a wealth of leading suppliers who are actively delivering a diverse range of innovative products and services that can support both current and future procurement requirements.

The sheer range of suppliers and innovations available for the healthcare market is a good indicator of the volume and diversity of opportunities available within the market.

For more information on P4H and to register your interest for next year click here.

New monthly BiP Inform report series covers major market trends

BiP Solutions are proud to launch the first in our new series of BiP Inform monthly market monitor spend analysis reports. The first report, a Healthcare market trends update, covers the NHS and the wider healthcare sector.

Each month, these reports will focus on a specific area of public sector spend, analysing which organisations are spending the most, and with which suppliers. Drawing on data from BiP Solutions’ Tracker Market Intelligence tool, home to Europe’s largest database of public sector tenders and awards, our reports will detail the organisations with the highest spend during the month in question; the suppliers who have won the most and the largest contracts; the regions of the country that award the most contracts and their total combined value; and more.

Key highlights from our Healthcare report, covering data from July 2019, include:

  • Total NHS spend during this period was just over £1.6 billion
  • 663 notices were published, with a further 535 contracts awarded
  • One NHS organisation, Midlands and Lancashire Commissioning Support Unit, is responsible for just shy of 40% of all contracts awarded during this period
  • The top buying organisation during this period had a combined awards value of £500 million

BiP Solutions offer a number of other ways to stay informed about the latest updates and trends in the healthcare market, including Health Online, our dynamic online healthcare community. Offering a personalised experience allowing each user to select their areas of interest, Health Online allows users to stay up-to-date with the latest healthcare news as well as network with other healthcare professionals. In addition, BiP Solutions’ P4H (Procurement for Health) series of events bring together leaders from throughout healthcare procurement for keynote talks, skills training workshops and more, as well as supplier networking opportunities.

To find out more about the latest healthcare market trends, download your complimentary copy of the full report here. Further reports covering areas such as local and central government will be published in forthcoming months, allowing you to keep up-to-date with the latest figures.

New healthcare market report: Beyond Collaboration and Transformation

Over £1 billion is spent every three days in the NHS. However, it can be a daunting and complex system to navigate when it comes to procurement. While there is a huge opportunity for procurement professionals, it’s important for both buying and supplying organisations to ensure they’re working together in the most efficient and effective way possible.

To help both NHS professionals and suppliers understand the healthcare procurement market in greater depth, BiP Solutions is pleased to announce Health Online’s latest market report, Current Trends in Healthcare Procurement: Beyond Collaboration and Transformation. Following the recent P4H England 2019 event, which took place at Birmingham’s NEC on 4 July, the report includes expert analysis and comment from procurement leaders who spoke at P4H on some of the major questions for contemporary healthcare procurement:

Collaboration across the NHS: what impact does the tension between centralised directives and devolved decision-making have on healthcare procurement, and how can trusts work together to cut costs while delivering on clinical requirements?

The buyer-supplier relationship: how do trusts ensure their frameworks are fit for purpose and attract the best supplier talent, while also ensuring that suppliers deliver to the terms of the contract?

Transformation: what is the relationship between large-scale, centralised transformation projects such as the new operating model for NHS Supply Chain, and continuous improvement at trust level?

Health Online is a new online community  bringing together NHS professionals and commercial partners from the world of healthcare. Offering the latest news covering all aspects of healthcare, features from thought leaders and media display opportunities, Health Online is a ‘one-stop shop’ for everything happening in healthcare today. Health Online Sales Director Sam Gilding said:

Our ambition is for Health Online to become the default social community for professionals to network, share ideas and build long lasting relationships in this key marketplace.”

This exclusive report also includes

  • the results of Health Online’s recent ‘Impact of Procurement in Healthcare’ research survey, revealing what healthcare procurement leaders think about the challenges and opportunities currently facing them
  • analysis of the highest-spending NHS organisations in the NHS, and their key areas of spend
  • a full review of the P4H England event
  • and more.

To download a full copy of the report, or to register with Health Online and keep up with all the latest NHS and healthcare news, click here.

Transforming healthcare procurement at P4H England

The UK’s premier healthcare procurement event, P4H England, returned to the NEC, Birmingham on 4 July 2019. The event welcomed over 1500 delegates from the NHS, the wider healthcare sector and the private sector supply chain, with a packed schedule including keynote talks, training and knowledge exchange sessions, and many opportunities for buyers and suppliers to meet and discuss their needs.

Many of the day’s sessions had standing room only, demonstrating both the quality of the talks on offer and the enthusiasm of the P4H audience.

You can see some of the day’s highlights here, and read more below:

Keynote Arena

The Keynote Arena witnessed a plethora of talks from procurement leaders from throughout the healthcare sector, as well as a motivational lecture from world-famous explorer Sir Ranulph Fiennes.

Chair Glen Hodgson kicked off the day by suggesting that “our job today is to avoid the noise and think strategically – focusing on the great work done by colleagues to make the NHS safe.” Stephen Foulser, Customer Engagement Director at NHS Supply Chain, delivered the first talk of the day, reflecting on a year of the new NHS Supply Chain Operating Model. Next up, Michael Pace, Managing Director of Corporate Services at the NHS London Procurement Partnership, stressed the importance of collaborative work to efficient procurement. Mr Pace said that despite the huge changes that have come to bear on NHS procurement over the last 12 months, and what he understands as areas where improvements still need to be made, there was much to be positive about.

“I’m more excited by the opportunities in front of me than I ever have been as an NHS procurement professional before.” – Michael Pace, Managing Director, Corporate Services, NHS London Procurement Partnership

Sir Ranulph Fiennes’ lecture proved to be the day’s main draw for many attendees, with delegates queueing several rows back from the Keynote Arena to hear about the explorer’s experiences over more than 50 years across Oman, the River Nile, Vancouver, Antarctica and the Arctic Circle. Sir Ranulph emphasised the importance of teamwork, framing all his expeditions as the achievements of a dedicated team. Aside from the focus on collaboration, the relevance of Sir Ranulph’s talk to a healthcare audience was made obvious through his sharing of several graphic photos detailing the after-effects of severe frostbite!

ranulph-fiennes-p4h-england

Sir Ranulph Fiennes delivers his keynote lecture

The afternoon at the Keynote Arena was equally busy, with talks including Pia Larsen, Director of Procurement and Supply Chain at University College London NHS Foundation Trust, delivering a detailed case study of what transforming procurement at a particular trust looks like. The theme of asking what ‘collaboration’ looks like, and how it can change NHS procurement, continued with two talks about the experience in different parts of Greater Manchester, from Neil Hind, Procurement Lead at the Greater Manchester Health and Social Care Partnership, and Joe Lever, Group Procurement Director at the Northern Care Alliance NHS Group. The final keynote talk of the day saw Tom Wynne, Head of Procurement for London at NHS Improvement, talking about the forthcoming Procurement Target Operating Model, allowing delegates to see some of the ways in which NHS procurement is set to be reshaped in the coming months and years.

Market Support and Engagement Zone

The Market Support and Engagement Zone at P4H England 2019 allowed suppliers to understand how they could best engage earlier with buyers across the NHS and beyond. Teams representing Tracker, Supply2Gov, Cyber Essentials and Market Engagement heard first-hand about some of the challenges faced by the private sector and were able to offer expert advice on how to leverage best-in-class tools to improve tender win rates and identify strategic business opportunities. Delegates were also able to visit the on-stand juice blend bar, which proved unsurprisingly popular on a very warm day!

“We’d like to say a massive thank-you to Tru Foo, our juice suppliers, for keeping us and the delegates refreshed throughout the day. We had some really insightful conversations with suppliers looking to increase their visibility in the public sector market, and we hope that each of them left the stand with actionable information that helps them grow their business in this market.” – Susan Staley, Head of Digital Marketing, BiP Solutions

BiP Solutions customers were also offered exclusive access to the VIP lounge, providing a quiet space throughout the day to catch up with colleagues and emails, enjoy refreshments and attend several VIP-only talks.

Health Online

As the official media partner of P4H, Health Online was proud to be represented at the event. Interest in Health Online’s dedicated online healthcare community proved high, with a talk from Health Online Sales Manager Soafyaan Zia seeing delegates literally queueing out of the door to attend! You can learn more via Health Online’s own P4H review.

Soafyaan Zia delivering a talk on Health Online at P4H England

Soafyaan Zia’s talk introduced delegates to Health Online

What’s next?

Scotland’s and Wales’ procurement communities will come together later this year at Procurex Scotland on 29 October in Glasgow and Procurex Wales on 7 November in Cardiff. Register today or learn more about sponsorship opportunities here.

There’s also still time to enter your procurement team or project for the prestigious GO Awards, with presentation ceremonies taking place on the evenings of Procurex Scotland and Procurex Wales. Share your procurement success stories here!

Introducing Health Online – a new, dynamic healthcare community

BiP Solutions is proud to announce the launch of a new online community – Health Online.

Health Online is the latest way in which BiP assists both buyers and suppliers in their procurement journey – focusing specifically on the UK healthcare industry. Sitting within BiP’s Media & Marketing Solutions division, Health Online is designed for early engagement within both the public and private sector.

Providing the latest news on all areas of interest to healthcare buyers and suppliers, from accommodation and administration to vehicles and water, Health Online offers a unique, bespoke experience to each user. The site allows you to tailor your interests so that you see more of what you want to see – and less of what is less interesting to you. Whether it’s the latest news on medical equipment, pharmaceuticals or NHS recruitment, Health Online can keep you updated on it all, highlighting the areas that you care about.

Health Online also allows healthcare professionals and respected commercial suppliers to share news, trade ideas and build connections. It helps commercial suppliers to gain exposure within an ever-evolving marketplace that spends over £1bn every 3 days, by providing a wide portfolio of marketing and advertising tools – enabling suppliers to increase brand awareness and generate opportunities within the sector. For healthcare professionals, Health Online provides a platform for exposure among your peers, by offering the possibility of uploading your own features and examples of best practice, as well as enabling you to contribute to discussions created by others.

Sam Gilding, Director of Media & Marketing Solutions, said:

We’re really excited to bring to market this fresh and innovative approach to buyer/supplier engagement in the healthcare industry. Our ambition is for Health Online to become the default social community for professionals to network, share ideas and build long lasting relationships in this key marketplace. BiP Solutions are committed to supporting best-in-class procurement processes across UK healthcare, and our development of Health Online helps to facilitate this.

To learn more about Health Online and register your profile, visit www.healthonline-uk.com.

BiP Solutions offers a suite of digital solutions to bring together buyers and suppliers, from sector-specific data communities to the most comprehensive source of tender notifications in the UK. To learn more, visit www.bipsolutions.com.

UK National GO Awards 2019/20

Celebrating the best in public procurement from across the UK, this year’s National GO Awards took place on 30th April at the Hilton Metropole Hotel in Birmingham.  The event brought together winners from the GO Awards Scotland, Wales and Northern Ireland over the last 12 months with new entrants for a night of festivities and sharing of best practice, leadership and innovation.

The glittering black-tie event was hosted by TV presenter Sarah Heaney, and gave finalists to share their success stories and have their achievements recognised.

The event also saw an official opening address from Simon Tse, the Chief Executive of the Crown Commercial Service, who stressed the need to celebrate the sometimes under-appreciated wider importance of procurement in the UK.

This year there were 16 categories, plus the GO Excellence Award, with many categories from previous years split to recognise different types of organisation. This testifies to both the quantity and quality of entries. The judging panel, made up of experts in the field of procurement, stressed that this year’s batch of entries was among the strongest ever, with chair of the judging panel David Smith commenting that:

I believe the standard of the awards has improved greatly over the years. The winners in the categories this year are as good if not better than any other year.

See some of the highlights of the evening here:

GO Awards presentation

Although many of the evening’s winners and highly commended entrants represented previously recognised entries from the GO Awards Scotland, Wales and Northern Ireland, there were also many winners from among the new entrants. A full list of winners and highly commended entrants is below – congratulations to them all!

GO Social and Community Benefit in Procurement Award – Local Authority, Consortia and Housing

Winner: Liverpool City Council
Highly Commended: Tai Tarian

Liverpool Council – clearly pleased to have won!

GO Social and Community Benefit in Procurement Award – Other Organisations

Winner: Department for Infrastructure, Graham Farrans Joint Venture & AECOM
Highly Commended: Scottish Government – SG Procurement, Contract Management and Capability Team

GO Best Service Award – Micro and Small Businesses and Third Sector Organisations

Winner: Ingenica Solutions & Taunton and Somerset NHS Foundation Trust
Highly Commended: AdviseInc Ltd.

GO Best Service Award – Medium & Large Organisations

Winner: Warmworks Scotland
Highly Commended: Hays & Birmingham City Council

GO Procurement Innovation of the Year Award – Taking the procurement function forward – Health and Social Care

Winner: Scan4Safety & the Department of Health and Social Care
Highly Commended: Angus Council / Angus Health and Social Care Partnership
Highly Commended: Leicestershire County Council

GO Procurement Innovation of the Year Award – Taking the procurement function forward – Health and Social Care (NHS Organisations)

Winner: University Hospitals of North Midlands NHS Trust & Royal Wolverhampton NHS Trust
Highly Commended: NHS Midlands and Lancashire Commissioning Support Unit & NHS West Lancashire Clinical Commissioning Group
Highly Commended: NHS South, Central and West Commissioning Support & NHS England

GO Procurement Innovation of the Year Award – Taking the procurement function forward – Local Government, Central Government and Other Organisations

Winner: Kent Police & Essex Police
Highly Commended: Kirklees Council

GO Infrastructure Project of the Year

Winner: Transport Scotland – Forth Replacement Crossing

GO Procurement Leadership of the Year Award – Local Government & Other Organisations

Winner: North Yorkshire County Council
Highly Commended: Tunbridge Wells Borough Council

GO Procurement Leadership of the Year Award – Central Government & Healthcare Organisations

Winner: Bank of England
Highly Commended: Office of National Statistics

GO Procurement Project of the Year Award (sub-£20m value)

Winner: Renfrewshire Council
Highly Commended: Lancashire Care NHS Foundation Trust, North West Shared Infrastructure Service and others

GO Procurement Project of the year award (above £20m value) – Local Government and Consortia

Winner: North Lincolnshire Council
Highly Commended: NEPO

GO Procurement Project of the year award (above £20m value) – Other Organisations

Winner: Translink
Highly Commended: Department for International Development
Highly Commended: North of England Commissioning Support Unit & NHS England (Specialised Commissioning, North Region)

GO Emerging Procurement Talent Award

Joint Winner: Leidos Supply Limited
Joint Winner: Cardiff Council

GO Procurement Team of the Year Award – Health and Social Care Organisations

Winner: NHS Scotland National Procurement Equipping Sourcing Team, working with NSS Health Facilities Scotland Equipping Team
Highly Commended: Procurement and Logistics Service (a subsidiary of the Business Services Organisation) partnering with all Health and Social Care Trusts & the Department of Health

GO Procurement Team of the Year Award – Local Government, Central Government and Other Organisations

Winner: Kirklees Council
Highly Commended: Network Homes
Highly Commended: North Yorkshire County Council

GO Excellence Award

Unlike other awards, the GO Excellence award cannot be entered. Instead, the nominations for this award were revealed on the evening of the ceremony, comprising a list of five of the overall strongest entries from across this year’s winning entrants, as decided by the expert judging panel.

The GO Excellence Award this year went to the team from Scan4Safety & the Department for Health and Social Care. The judging panel described this entry as

a major league project for a major league organisation – delivering significant benefits in a host of areas: efficiency, safety and cost management to name just three. A project that has required huge effort to coordinate, with an impressive list of benefits achieved and evidence of sharing of best practice.

Congratulations to the Scan4Safety team!

The GO Awards – next steps

While this year’s National GO Awards presentation may be over, check the GO Awards website over the coming weeks to learn more about the fascinating and inspiring stories behind some of the winning and highly commended entries.

In addition, the GO Awards Scotland 2019/20 will take place on 29th October with the GO Awards Wales following on 7th November. The entry process will begin soon – so why not share your procurement success story?

P4H 2016 review

P4H 2016The air was electric with possibility at the NEC, Birmingham on 13 July for this year’s P4H conference and exhibition. Representatives from both the public and private sectors descended on the venue from across the UK to learn about the latest developments in healthcare procurement, network with their peers and build new and lasting business relationships. Here, BiP Solutions journalist Domhnall Macinnes recounts some of the events of the day.

Opportunity began in the keynote arena at P4H 2016 – The Procurement Event for Health, held on 13 July at the NEC, Birmingham.

Kicking off the keynote speeches was meeting chair Professor Duncan Eaton, Executive Advisor at the All-Party Parliamentary Health Group, who launched the audience into an enthralling series of addresses which set the tone for the day and encapsulated the value of P4H, attracting delegates from all corners of the venue.

Professor Eaton said: “The event today intends to bring together those from the procurement world and suppliers to listen and talk and be informed and contribute to the future of health procurement. This keynote arena is a major part of the programme. We’ve put together a range of speakers to tell us about current initiatives and their views of the future.”

Renowned names in procurement such as Managing Director of Marc1 Ltd Colin Cram proceeded to inform the packed arena about emerging developments in the healthcare procurement landscape. Mr Cram’s talk, entitled ‘Brexit – The challenges and opportunities for NHS procurement’, was one not to be missed.

Following his speech, Mr Cram commented: “What I’d really like for people to take from my speech today is that they need to raise their game in procurement. Instead of looking at ways of just saving procurement costs and reducing prices, see what opportunities and what products there are available that will help reduce NHS costs overall.”

He continued: “All of the smaller companies find it almost impossible to engage with NHS hospitals as they’d have to try and sell to them one by one. Small companies do not have the resources to do so.

“I reckon that if procurement people took advantage of the opportunities out there – doing things differently – the potential savings for the NHS and the benefits to patients would be immeasurable.”

Professor Eaton also introduced Pat Mills, Commercial Director, Department of Health, who delivered a stimulating address enititled ‘NHS Procurement – The National Programme’. Mr Mills discussed the value of making savings within the NHS and the immeasurably valuable things that could be done with these savings.

Later in an interview, he reflected on his speech: “The key message I would like people to take away with them today is about money. Money is critical. We want to go about making savings, and procurement is a great way of doing that. The procurement community as a whole in general can deliver maybe £1 billion worth of savings. That’s two hospitals a year. But we’ve got to work together.”

Within the event’s dedicated buyer and supplier zones, stakeholders from across the public and private sector took advantage of the various hubs offering networking and advice. At the Best Practice Case Study Zone, delegates were offered a unique opportunity to learn from the past successes of others through explanatory presentations. Nick Hodgson, Supplier Development Advisor for the Royal Devon and Exeter NHS Foundation Trust, was at the zone co-presenting on the Savings Swap Shop, a programme which has enabled ten NHS trusts in the south west of England and beyond to save in excess of £850,000 through sharing ideas for efficiencies in procurement.

Mr Hodgson said: “It’s important for people to attend events such as P4H for the same principle as our message today. It’s about collaboration – getting together and realising that everyone in different hospitals and different organisations is actually working on the same projects. So they may have a better way of working on things which can help us save time, find efficiencies and ultimately save money as well.”

On the arena floor, partners, exhibitors and sponsors networked throughout the day with stakeholders, meeting delegates at their stands to plant the seeds of blossoming new relationships.

Naomi Clews, Senior Category Lead at the Crown Commercial Service, mused on the vital role P4H plays and why the CCS acted as an official partner to the event: “We absolutely want to make ourselves visible to as many suppliers and customers, especially within the NHS, as possible. Bringing buyers and suppliers together is really important. It’s the only way that we can learn and innovate and get better for our customers in the NHS. The information that we gain at P4H is the information that we take back to redevelop some of our strategies.”

Building upon this year’s success, next year’s event promises to deliver even more opportunities to buyers and suppliers in the healthcare sector. With yet another busy schedule of engagement, advice and professional development, P4H will return in summer 2017.

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Collaboration in Healthcare Supply Chains: P4H

Jim Miller NHSNHS National Services Scotland is a national NHS board which provides help and support to NHS Scotland. Jim Miller, NHS National Services Scotland’s Interim Director Procurement, Commissioning and Facilities, will be at the keynote arena at the P4H 2016 conference in Birmingham on 13 July to delivering an unmissable speech. Ahead of the event, BiP Solutions journalist Domhnall Macinnes caught up with Mr Miller to hear about collaborative procurement and the future of UK healthcare procurement.

Background

Jim Miller has a wide variety of procurement experience across both the public and private sectors. He worked in sectors ranging from aviation to construction to public administration prior to joining NHS Scotland in 2006 as Director of Strategic Sourcing. In September 2015 he became Interim Director of Procurement, Commissioning and Facilities at NHS National Services Scotland.

Mr Miller said: “I lead a strategic business unit which encompasses the national collaborative procurement organisation, which provides contract and supply chain solutions across all 22 Scottish health organisations. Additionally, the organisation provides specialist commissioning and population screening services, and is the centre of expertise for facilities, engineering and environmental management.”

A piece of collaborative advice

Mr Miller discussed collaborative procurement and its importance, and had some advice for buyers considering it. Collaborative procurement is aimed at aiding the Scottish public sector to form partnerships between buying organisations, the Centres of Expertise (CoE) and suppliers, creating real value for money.

He counselled: “Don’t be afraid! There are lots of examples where this has worked really well. Equally, the venture is only as good as the weakest link.

“We have recently developed a new type of collaborative arrangement in Scotland where the strength lies with the members, who effectively self-regulate the system. We will not achieve further productivity gains, embrace innovation or truly support the health service if we work in isolation.”

Work together

Mr Miller also had advice for suppliers thinking of selling to collaborative procurement ventures. It is his firm view that buyers and suppliers must work together.

He commented: “Work with them. Understand that they (the buyers) may be trying to gauge the benefit of collaboration as well. Identify how the collaboration can be of mutual benefit by, for example, reducing the ‘cost to serve’ and identify how this can translate to commercial advantage.

“Also be aware of the cost of change; it will be more complex to implement across multiple sites than a single site, for example, but it also provides opportunities to standardise and support single systems of care.”

A problem and a solution

Mr Miller says that increasing demand and decreasing budgets is the primary challenge facing UK healthcare today. He argues that a move to a preventative healthcare system is vital, and procurement needs to be taking this on board in order to be prepared.

Thankfully, however, as he notes, NHS National Services Scotland is already taking steps to prepare for these challenges.

He explained: “We are the largest shared service organisation in Scotland. We currently provide a range of services including procurement and supply chain but also, for example, central legal services, payment services to primary care, counter-fraud services and health information services, amongst others. The ability to provide a complete range of services allows Health Boards to concentrate on the delivery of patient care and preventative healthcare.”

The future

Concluding, Mr Miller looked to the near future of UK healthcare procurement and the changes that he foresees occurring. He discussed three primary areas he feels should most be focused on. He touched again on collaboration and preventative healthcare, but said he hopes to see collaborative relationships evolving into something more.

Mr Miller said: “I would concentrate on three areas. Firstly, collaboration maturing into true partnering, which includes the market and providers as well as the health service. The phrase is used a lot but there is a long way to go.

“Secondly, the move towards a preventative healthcare culture and increased patient decision-making will require very different commercial and delivery models.

“Thirdly, to reference Simon Syneck, start with the why. In other words, it’s very easy to concentrate on savings, delivery performance, product and service availability and so on. We are all here to serve the patient and improve the health of the population. Plugging this into the procurement DNA will, I believe, continue to motivate the healthcare procurement community.”

On P4H

The good news for delegates attending this year’s P4H conference at the NEC, Birmingham is that Mr Miller will be in attendance for the entire event and is offering one-on-one sessions on the day or with prior notice.

With regard to the event itself, Mr Miller touched on P4H’s value in promoting best procurement practice.

He said: “The health landscape is changing dramatically and procurement has a significant part to play in making the changes successful and sustainable. Sharing and learning from colleagues within health and, just as importantly, the market is key. P4H provides this opportunity in one place.

“The whole event looks very interesting. For me one of the primary benefits is to interact with colleagues working in other parts of the health system across the UK.”

How P4H can help you

This year’s P4H event is set to offer a prime occasion for collaboration, with the PH4 Collaboration Zones providing delegates the chance to learn about both buyer and supplier opportunities.

Delegates will be offered the chance to network with buyers in the Buyer Engagement Village, boosting your peer contact list.

Delegates will also have the unique opportunity to meet with representatives of the NHS and furthermore hear advice from industry experts in the same prime location.

Don’t miss your chance to attend.

Register for P4H today

Sharing Healthcare Procurement Best Practice: P4H

John Swords

While healthcare authorities across the UK’s devolved nations differ in structure and funding, they face the common challenges of budget cuts and aging populations. Suggesting how these challenges can be tackled is Head of Procurement in the Health Service Executive Ireland, John Swords. Mr Swords will be speaking at the P4H conference on 13 July, at the NEC Birmingham. BiP Solutions journalist Julie Shennan heard some of his insights ahead of the conference.

Background

John Swords was appointed Head of Procurement in the Health Service Executive (HSE) in 2010. His 30-year career in HSE has seen him work both in its Finance and Procurement departments. Now Mr Swords is responsible for the strategic operational development and management of all procurement-related activity in the HSE.

The Problem

In his role, Mr Swords examines ways of addressing Ireland’s decreasing health budget and aging population, a combination which puts strain on healthcare resources.

He said: “The money being invested into health sector procurement is shrinking while the demand for services is growing, so we have to create efficiencies that will reduce costs and make services sustainable.”

The Solution

Once efficient procurement models are found, Mr Swords explained they must be translated into benefits for the patient, monitored and communicated, so that stakeholders understand their value and support their implementation.

He said: “If we manage to positively impact the patient experience, then we can use this experience to convince senior management to invest time and effort into procurement change.”

Best Practice Example

Mr Swords is doing just that while working on Ireland’s ‘One Voice’ project. This project involves a three-year HSE Procurement Plan based around improving its sourcing, logistics and systems while showing the benefits they will bring to front line services.

The Head of Procurement said: “Misconceptions about procurement are still barriers when it comes to efficient supply chains. But I think that in the future people will have a better idea of the real impact healthcare procurement has on patients.”

Future Forecast

Continuing to look to the future, Mr Swords predicted that healthcare will continue to focus on collaborative solutions.

He said: “I think the future of healthcare will involve central solutions, but delivering them at a more local or regional level.”

This means public and private sector stakeholders working more closely together towards the same goals.

Mr Swords explained: “Some of the procurement decisions that need to be made can’t be, because we haven’t the harmony between public sector and third sector health organisations.

“The biggest challenge that we face in the health sector is that we are mandated to be a single entity, but we are not there yet; so we have to change the way we work. “

P4H

Mr Swords will be on hand to discuss this and many more issues, at P4H following his keynote speech.

He said: “We want people to know that the Health Service Executive is open for business.”

P4H will allow delegates to share pearls of wisdom through its Buyer Engagement Village, Product Showcase Exhibition and Collaboration Zones, Keynote Arena, Best Practice Case Study Zone and Procurement Advice Hub.

Meanwhile, e-procurement products and services will be demonstrated live on the P4H conference floor, giving guidance to those seeking to boost their business, while e-procurement will also be the focus of one of the Training Zones.

In addition, the Buyer Skills Development, Supplier and Best Practice Case Study Training Zones will offer CPD certified sessions to reinforce and expand on the advice and ideas available throughout P4H.

Don’t miss your chance to attend.

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Expanding Healthcare Supply Chains: P4H

Edward James

Pushing on with its efficiency drive, the UK NHS is streamlining its healthcare procurement, while trying to maintain quality of care and SME engagement. Discussing the scope and possible solutions to this challenge, NHS London Procurement Partnership (LPP) Workstream Lead Edward James will be speaking at the P4H conference on 13 July, at the NEC Birmingham. BiP Solutions journalist Julie Shennan heard his top procurement tips ahead of the conference.

Background

In his work with LPP Edward James manages its estates, facilities and professional services. Currently this includes managing 14 frameworks and two Dynamic Purchasing Systems (DPS) as well as preparing another framework and further three DPS for delivery this year.

Bringing this wealth of knowledge to P4H, Mr James will talk at its Buyer Skills Development Training Zone, in a session titled The Solution to Boosting SME Participation in Public Sector Contracts? Dynamic Purchasing Systems.

The Problem

During the session, Mr James will highlight the barriers that SMEs face when entering the healthcare supply chain, such as contracts where the value is too high for them to enter the tender processes.

He said: “Under the Public Contract Regulations suppliers can only bid for contracts up to twice the value of their annual turnover. If there is an even greater consolidation of procurement departments, then contract values will be higher, which means that more local SMEs will be excluded from bidding for the contracts because their turnover will be too low.”

Mr James explained that this was an unintended consequence of NHS efficiencies and increased collaborative procurement.

He added: “Healthcare buyers face the conflicting priorities of trying to drive down costs but also trying to engage with SMEs, as part of a localism agenda. NHS finances are as tight as they have ever been, so now all buyers must find ways of driving down cost without compromising the quality of care.”

The Solution

Mr James cited Dynamic Purchasing Systems (DPS) as a good way of getting more SMEs into the healthcare supply chain without compromising on cost or quality.

Similar to an Electronic Framework Agreement, a DPS provides a shortlist of suppliers from which buyers can conduct an e-competition for tenders. Unlike a Framework Agreement, suppliers can apply to join the DPS at any point during its cycle.

However, Mr James acknowledged that DPS were a high maintenance procedure, with invitations to tender mandatory for each DPS requirement; replies to PQQs needed within 10 days; and no limit on the number of suppliers that can join.

Choose the Right Route to Market

Mr James advised supply chain professionals to think through their route to market, whether Dynamic Purchasing System, Framework or other.

He said: “Buyers must ensure that they select the best procurement route for the goods, services and works required.”

Just as buyers must choose the tender procedure most likely to produce their desired results, suppliers must enter the tender procedures they are most likely to win.

Choose the right E-procurement Solution

As well as utilising the correct tender procedures, Mr James said buyers and suppliers must use e-procurement tools to help them enter or manage health contracts.

He said: “The Minor Building Works DPS [delivered by LPP] showed LPP that buyers must strive to find an e-procurement system that meets all of their requirements to get the best results.”

Learn from your Past and your Peers

Finally, Mr James suggested procurement officials should evaluate projects they or their colleagues have worked on, repeat the elements that were successful and avoid making the same mistakes.

He said: “Buyers must share best practice among their peers and avoid the protectionist attitude that can come with local government procurement.

“The best procurement people will utilise the knowledge and skills of those around them to get the best results for their customers.”

How P4H can Help

P4H can help buyers and suppliers meet all of Mr James’ recommendations.

The event will allow delegates to share pearls of wisdom through its Buyer Engagement Village, Product Showcase Exhibition and Collaboration Zones, Keynote Arena, Best Practice Case Study Zone and Procurement Advice Hub.

Meanwhile, e-procurement products and services will be demonstrated live on the P4H conference floor, giving guidance to those seeking to boost their business while e-procurement will also be the focus of one of the Training Zones.

In addition, the Buyer Skills Development, Supplier and Best Practice Case Study Training Zones will offer CPD certified sessions to reinforce and expand on the advice and ideas available throughout P4H.

Don’t miss your chance to attend.

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