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Head of Content Marketing

Posted On: 16th June 2021

BiP Solutions are excited to bring to market the new role of Head of Content Marketing. Based out of our Salford office, and reporting directly into the Content, Research & Communications Director, this is a newly created role to support our growth plans.

The Role

This leadership role focuses on the creation and delivery of outstanding digital content marketing, both for external clients and to support BiP’s own marketing activity and lead generation.

The role has two core purposes –

(1) to ensure a consistently high level of client service delivery for assets created (including areas such as quality, timeliness and campaign effectiveness/results)

(2) to lead on the development of new types of content marketing assets that will help our clients, and ourselves, achieve more success.

The role directly supports new sales and client retention, by ensuring that governance around service delivery is continuously maintained and developed ahead of client expectations. This role works in close alignment with the Head of MMS Sales and stakeholders within the Research and Marketing functions and wider business.

Key Responsibilities

  • Lead and inspire a multi-skilled digital content marketing team; comprising content asset creation, research, quality control and multi-media design
  • Maintain strong governance on outstanding service delivery and the robustness of processes, reporting and communications that underpin it
  • Ownership of campaign management performance
  • Responsible for the overall execution and quality of digital content marketing assets, in line with overall digital content marketing strategy
  • Constantly review what content and campaigns work best for our clients, through demonstrating a deep understanding of analytics and reporting metrics
  • Identify and implement new digital content marketing approaches and platforms, which can deliver results for both BiP and BiP customers
  • Oversee all content initiatives across multiple platforms and formats, ensuring all content produced is on brand, consistent in terms of style, quality, and tone of voice, and optimised for search and user experience
  • Lead from the front of generating quality and appropriate content creation
  • Build and maintain close working relationships with colleagues from key functions across the business
  • Actively support the professional development of all direct reports through a combination of structured development (Personal Development Plans) combined with ‘on-the-job’ coaching and mentoring

About You

We are looking to attract the best talent and as a member of our leadership team you will be able to demonstrate: –

  • Ability to lead and inspire a high-performing team within a creative and commercial environment
  • Experience of delivering outstanding client service – from project inception through to reporting
  • Strong analytical skills and understanding of digital content marketing performance metrics
  • Highly organised with strong project management skills and ability to deliver against commercial deadlines
  • Technically proficient with a strong understanding of digital content marketing solutions
  • Ability to create compelling content marketing – leading by example where required
  • High quality orientation, with strong attention to detail
  • Commercial mindset
  • Able to communicate with authenticity to external and internal stakeholders
  • Willingness to embrace change and to adapt new strategies
  • Ability to manage upwards and downwards
  • Innovative and problem solver; solution focussed
  • Strong influencer with the ability to build relationships with stakeholders across the business

Benefits

  • Contributory pension scheme
  • Annual company performance bonus
  • 30 days annual leave (increasing with length of service)
  • Investment into personal development
  • Health cash plan
  • Flexibility with working hours
  • On-site parking
  • Quarterly social nights and an annual awards night

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