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National Patient Safety Agency
Colum Menzies Lowe
Head of Design & Human Factors
www.npsa.nhs.uk
Florence Nightingale
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Is There a Problem?
The Role of the NPSA and the
National Reporting & Learning System
what we do not do
Only two things are
infinite, the universe and human stupidity, and I'm not sure about the former
Albert Einstein
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Design led?
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Safety Incidents
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Accident proof
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Paris
in the
the spring
“they should have read the
label !”
Almus Pharmaceuticals
Almus Pharmaceuticals
Research findings
Insanity:doing the same
thing over and over again and expecting different results
Albert Einstein
Needlestick injuries
Needlestick injuries
Private sector example
Private sector example
Private sector example
Holistic purchasing
Holistic purchasing
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Cluttered packaging
Brand dominant & fields
of vision
Colour differentiation
Blister Pack
NAPP Pharmaceuticals Ltd
Flynn Pharma
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TEVA
Martindale
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HOW TO REPORT AN ADVERSE
INCIDENT AND WHY IT MAKES A DIFFERENCE
"Safeguarding public
health"
WHO ARE WE?
WHAT DO WE DO?
Confusion
Device regulation
Vigilance
Enforcement
Major areas of MHRA device
workload
What is an Adverse Incident
An adverse incident may
arise due to
What does this mean?
Outcomes of MHRA
investigations
Medicines regulation
HOW MHRA CONTROLS MEDICINES
Adverse Drug Reaction -
reporting
Why is Adverse Drug Reaction
important?
SOME TOPICAL ISSUES
Communications – Five
Strategic priorities
How to contact us
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eProcurement – A “Win
Win”
for Healthcare Supplies
Genuine, Immediate Benefits
Suppliers key to real e-procurement.
Suppliers need ONE connection/website
Link directly to your back
office
Logical process for users
Up to now suppliers have
seen..
Big benefits to
suppliers
from e-procurement
@UK offers suppliers a
logical solution
Benefits to suppliers
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Real eProcurement
What Now?
Contact
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“A National Health Service”
“The National Health Service
In My blood”
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“Please Can We Consider…?”
"“The Legacy…”"
“The Legacy…”
“The Backdrop…”
“The Clarion Call…”
“Prescriptions for
innovation…”
“Six Policies To Review”
“Ensure to undertake trials
of products and services in every hospital in the country!”
“Use National KPI’s for
Procurement totally ineffectively!”
“Avoid ‘National’
Performance Management of ‘Supplier Management’ at all costs!”
“Procure without consulting
procurement!”
“Organise ‘Disparate’
suppliers, to provoke ‘Desperate’ Discharged Patients!”
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“What other policies
should we review?”
“Suggestions For You…”
“Suggestions For Your Team…”
“Suggestions For
Your Organisation…”
“Suggestions For Your Profession…”
“In Summary…”
“And, finally…”
“A National Health Service”
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MARK WILSON
Director
Silverthorne Consulting
mark1wilson@yahoo.co.uk
The New NHS?
Commissioning is one element
of a comprehensive health reform programme
DH role
Commissioning strategy
Diversity of provision
Patient choice
PCT - dual role
Procurement of medical
services
Impact of reforms
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Meeting the challenges of
value chain management in developing countries
presentation by Christine Tonkin, Director UNDP/IAPSO
About UNDP/IAPSO
Presentation overview
Development challenges
Meeting the development
challenge
Value chain management for
development
Achieving MDG 6: Combat
HIV/AIDS, malaria, TB and other diseases
Impact of donor driven
demand – quantum and timing
Limitations in demand
forecasting
Difficult global supply
markets
Poorly developed health
services on the ground
Limited logistical services
and support
Limited capacity to develop
and manage the value chain
Combating TB: Lessons in
supply side management of the value chain
Management capacity
Procurement
Coordination
Inventory management and
coordination
Quality
Management information
systems
Conclusions
Your UNDP/IAPSO team and
contact information
References
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Agenda
About DHL
Introduction to DHL
DHL’s positioning in
Healthcare
DHL Exel’s healthcare
customers
About the contract
Vision
NHS Supply Chain
organisation
Key aspects of the contract
Contract management
Our customers
What won’t change for Trusts
What will change for Trusts
Strategic insight – how will
this work?
DHL strategy
Value proposition
Business Model
Procurement Strategy
Novation as procurement
partner
Contract process
Contract process steps
Clinical councils and task
forces
Delivering value :
procurement
Product pricing strategy
Logistics strategy
Operating solution
Managing the whole inbound
channel
Hub strategy
Collaborative Procurement
Hub Vision
Offering for Hubs
Offering for Hubs
Summary
Year 1 objectives…
In summary
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