Agenda
| 0900 | Registration & Coffee |
| 0945 | Why is Demand Management important? |
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| 1030 | Defining Demand Management |
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| 1100 | Tea & Coffee |
| 1130 | Demand Management principles |
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| 1200 | Demand Management essentials |
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| 1230 | Lunch |
| 1315 | Demand Management analysis |
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| 1345 | Implementation |
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| 1415 | Demand Management |
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| 1545 | Q & A |
| 1600 | Close |
Agenda may be subject to change




