About
Who should attend?
This seminar will deliver a greater understanding of the intricacies of Contract and Performance Management to attendees, and is suited to:
- Procurement Officers placing contracts for internal and external users
- Stakeholders and Budget Holders responsible for initiating and managing contracts
- Contract Managers with responsibility for the day-to-day management of contracts
- Project Managers who develop procurement projects and want a clearer understanding of the contract management process
- End Users who need to work with contractors and are unclear of the nuances of contract management
Why attend?
This event aims to help you understand the critical factors for success:
- Focusing on outcomes that meet business objectives, rather than outputs
- Managing performance by cascading from the top down and building from the bottom up
- Defining and using performance measures that evolve over time
- Using a mix of short- and long-term measures, and selecting measures that link cause and effect
- Measuring effectiveness (doing the right things) and efficiency (doing things right) in parallel
- Relating individuals' rewards and remuneration to achievement of outcomes