Supplier Relationship Management is essential to ensure that contracting authorities can secure a competitive advantage.

Aimed at those individuals responsible for managing contracts within their organisations, this seminar will provide attendees with a greater understanding of the importance of Supplier Relationship Management within contracts.

Rather than focusing on a specific contract, its purpose is to promote purchasing and business management processes that aid the development of a structured understanding of the nature of current relationships within and between buyers and suppliers.

The event focuses on the importance of:

• Understanding the nature of current relationships
• Performance management arrangements
• Key factors for success
• Communication levels
• Continuous improvements
• Assessing the relationship
• Incentivisation
• Benchmarking for the future

The objectives of Supplier Relationship Management may include reduction in costs, service improvement, solution development and flexibility, and mutual benefit.

Who should attend?

This seminar will deliver a greater understanding of the intricacies of Supplier Relationship Management to attendees, and will be most relevant to:

• Procurement Officers placing contracts for internal and external users
• Stakeholders and Budget Holders responsible for initiating and/or managing contracts
• Contract Managers with responsibility for the day-to-day management of suppliers
• Project Managers seeking a clearer understanding of the supplier relationship process
• End Users who need to work with contractors and are unclear of the nuances of relationship management