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Welcome
WHAT DO YOU NEED TO BE ABLE TO DO
AND HOW CAN YOU DO THINGS BETTER?
This seminar is designed to lead the audience through the complexities
of Contract and Performance Management, dealing along the way with issues such as Managing Service Delivery, Contract Administration, Measuring Quality, Managing the Relationship and Risk Management
From the initial advertisement through the PPQ and any amendments, to project implementation, a contract dictates the strategies, deliverables and measurements that will be the parameters of your project.
When you enter into contracts with suppliers, they become the most powerful tools you can employ to govern the outcomes of your projects.
You now have the opportunity to learn how to drive more from your contract and get it to work for you, through effective contract and performance management strategies.
"A very comprehensive overview of contract management.
I will find the handouts very useful as reference documents. Thank
you!"
Performance management underpins operations and processes within a strategic change programme framework. Sound practices and targets, which are
both flexible and reactive to change, are needed to achieve performance improvement.
Contract management is the process that enables both parties to a contract to meet their obligations in order to deliver the objectives required from the contract. It also involves building a good working relationship
between customer and provider.
Contract management continues throughout the life of a contract and involves managing proactively to anticipate future needs as well as reacting
to situations that arise. The central aim of contract management is to obtain the services as agreed in the contract and achieve value for money.
The effective performance of your organisation depends on the contribution of activities at all levels – from top management policy development through to efficiently run operations
This event aims to help you understand the critical success.
"Good course content, speakers were clear and easy to understand.
Good use of examples. Good pace"
This event aims to help you understand the critical factors for success:
- Focusing on outcomes that meet business objectives, rather than outputs
- Managing performance by cascading down from the top and building from the bottom up
- Defining and using performance measures that evolve over time
- Using a mix of short- and long-term measures, and selecting measures that link cause and effect
- Measuring effectiveness (doing the right things) and efficiency (doing things right) in parallel
- Relating individuals' reward and remuneration to achievement of outcomes
"A very useful training session - well presented, good useful information"
Attending this one-day seminar
will increase your knowledge
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